Terms of Service

By accessing, enrolling in, or using Diab Longevity services, website, mobile application, telehealth platform, diagnostic programs, or membership services, you agree to this Agreement.

1. Definitions

"Company" means Diab Longevity, located in Miami-Dade County, Florida.

"Member" means any individual enrolling in or receiving services.

"Services" include diagnostic audits, membership programs, regenerative medicine services, telehealth services, peptide therapy, app access, and related offerings.

"PHI" means Protected Health Information under HIPAA.

2. No Emergency Services

Services are not emergency medical services. In emergencies call 911.

3. Membership Structure

Diab Longevity operates a private membership-based longevity platform.

Membership may include:

• Diagnostic evaluations
• Longitudinal monitoring
• Optimization reviews
• Telehealth access
• Ancillary services

Fees, deposits, and renewal terms are provided during enrollment.

Unless expressly stated in writing, membership fees are non-refundable.

4. No Guarantee of Medical Outcomes

Member understands and agrees:

• Medicine involves inherent uncertainty.
• No guarantees are made regarding prevention of disease, extension of lifespan, performance improvement, or diagnostic findings.
• Regenerative therapies and peptides may produce variable results.

5. Third-Party Reliance & Disclaimers

Services rely on independent third parties including:

• Diagnostic laboratories
• Imaging centers
• AI analytics providers
• Compounding pharmacies
• Cloud software vendors
• Telehealth platforms
• Payment processors

Company does not control third parties and is not liable for:

• Diagnostic errors
• Delays
• Supply interruptions
• Technology outages
• Regulatory changes affecting product availability
• Actions or omissions of external providers

Member acknowledges reliance on such third parties.

6. HIPAA Rights & Medical Records

To the extent applicable, Company complies with HIPAA and maintains safeguards for PHI.

Member rights include:

• Access to records
• Amendment requests
• Accounting of disclosures
• Confidential communication requests
• Filing complaints with HHS

Company maintains administrative, technical, and physical safeguards.

In the event of breach, notification will occur as required by law.

7. Telehealth Consent

Member consents to receive telehealth services.

Member understands:

• Telehealth involves electronic communication.
• Technical failures may occur.
• There are limitations compared to in-person care.
• Privacy is protected through reasonable safeguards but absolute security cannot be guaranteed.

Member may withdraw telehealth consent at any time.

8. Regenerative Medicine / Stem Cell Informed Consent

Certain regenerative or stem cell therapies may not be FDA-approved for specific indications.

Member acknowledges:

• Risks may include infection, inflammation, lack of improvement, or unforeseen complications.
• Alternatives may exist.
• Participation is voluntary.

Member affirms informed and voluntary consent prior to receiving such services.

9. Mobile Application License

Company grants a limited, non-exclusive, revocable, non-transferable license to use the mobile or web application for personal use.

Member may not:

• Reverse engineer
• Copy proprietary protocols
• Redistribute content
• Scrape data
• Use for commercial resale

All intellectual property remains the property of Company.

10. Arbitration Agreement

A. Mandatory Arbitration for Member-Initiated Claims

Any dispute, claim, or controversy initiated by Member against Company shall be resolved exclusively by binding arbitration in Miami-Dade County, Florida pursuant to the Federal Arbitration Act.

B. Company's Right to Court

Company retains the right to initiate litigation in court at its discretion.

C. Class Action Waiver

All disputes must be brought individually. No class or representative actions permitted.

11. Governing Law and Exclusive Venue

This Agreement is governed exclusively by Florida law.

Any permitted court action shall be brought exclusively in Miami-Dade County, Florida.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY FLORIDA AND FEDERAL LAW:

Company's total liability shall not exceed the total amount paid by Member to Company during the twelve (12) months preceding the claim.

Company shall not be liable for:

• Indirect damages
• Consequential damages
• Lost profits
• Loss of data
• Emotional distress damages (to extent permitted by law)

This limitation applies regardless of theory of liability unless prohibited by law.

13. Indemnification

Member agrees to indemnify, defend, and hold harmless Company from claims arising from:

• Member misuse of Services
• Failure to disclose accurate medical history
• Violation of law
• Third-party vendor actions outside Company's control
• Unauthorized use of platform

14. Termination

Company may terminate access for violation of this Agreement.

Member remains responsible for outstanding financial obligations.

15. Severability

If any provision is invalid, remaining provisions remain enforceable.

16. Entire Agreement

This Agreement constitutes the entire agreement between Member and Company regarding Services and supersedes prior communications.